Triangle of Truth Training - How Smart People Can Get Better at Everything
Welcome to the New Normal:
Every dollar counts, every moment counts and every employee counts.
But what happens? We get together in meetings, and nothing gets done. We make sales calls and don’t fully connect with our customers. We lead with goals and vision, yet employees don’t fully engage.
Consider this:
- 50% of employees are actively disengaged
- 68% of customers who leave do so due to an attitude of indifference by a company employee
- One in three CEOs will be fired due to a failed change initiative
What’s the problem?
We seem more connected than ever. But the truth is: We’re not.
Twitter, Facebook, Linkedin, blogs, virtual meetings and even sales calls masquerade as vehicles for connecting with people. But the reality is, most of our communication has become a one-way push.
We believe we’re having a dialogue, but we’re really just broadcasting our own point of view. It happens in politics, it happens in business and it happens in our personal lives.
The inability to truly connect with each other stymies our organizations, it flat-lines productivity, it stifles creativity, and it prevents us from truly understanding our co-workers and customers.
We think we have lots of problems, but we don’t.
We have one problem: Other people.
Technology can’t solve it, systems can’t solve it, and even new furniture won’t solve it. It’s a human problem, and the only way to solve it is to change the way we interact with each other.
Let’s face it: the only way to get anything done is with and through other people.
Whether it’s a project team, a sales interaction or leading an organization, the way to successfully propel things forward is to harness the energy and ideas of all the players involved.
Yet we often find ourselves so frustrated with others that we either try to work around them, or we disengage and give up. We remain trapped in conflicts and stalemates, or we settle for watered-down compromise that dilutes our best ideas.
We can no longer afford to stay stuck in this pattern. We have to solve this problem, and we have to solve it NOW.
We must elevate the way we interact with each other if we ever want to succeed at improving our organizations, our systems, and frankly, our lives.
We’ve long been told that we’re supposed to be better listeners, that we’re supposed to collaborate more and bring together multiple perspectives.
It sounds good in theory, but we don’t do it.
Why not?
You can’t expect to change the way people act until you change the way they think.
What gets in our way? It’s not because we’re bad people or because we enjoy conflict. We want to resolve issues, but our brains are often stuck in an either/or paradigm. It’s the default mode of the human mind that causes us problems everywhere from politics to business to relationships.
The inability to assimilate multiple perspectives impedes productivity, reduces morale, causes turf wars and it costs ours organization valuable time and money.
The solution?
The Triangle of Truth:
"A blueprint for how smart people can get better at everything" - 800 CEO READ
The secret to elevating our interactions lies not just in the doing, but in expanding the way we think beyond our habitual responses.
The Triangle of Truth is a paradigm-changing model that teaches people how to rise above either/or thinking. It enables individuals and organizations to assimilate multiple perspectives at once. They learn to reframe and solve long-standing problems in new and different ways.
The Triangle of Truth has been used by CEOs to stop turf wars, by sales people to better connect with their customers, by product teams to spark innovation, by managers to engage their organizations, by HR to manage conflict, and even bickering couples to make peace in every room of the house.
Triangle Training: Innovative Customized Workshops
One-part business simulation, one-part group brainstorming, and one part organizational team building, our innovative workshops provide participants with hands-on experience using the Triangle of Truth model.
Based on the principles of experiential adult learning, Triangle of Truth workshops are a highly interactive experiences.
Using learning maps, small group discussions, and leader-led exercises, participants work together learning and then apply the Triangle model to their most vexing challenges. By working together to reframe and solve long-standing problems, participant establish a new framework for interacting with customers and each other.
Typical audiences include sales organizations, managers, intact work groups, customer service personnel, creative and product teams as well as senior leaders and line personnel.
Seven Big Problems the Triangle of Truth Solves:
1. Boosting Productivity in the Face of Uncertainty – Participants learn to solve problems faster by reframing situations to focus on critical outcomes.
2. Increasing Sales Without Cutting Price – Sales personnel learn to assimilate their goals with their customer’s goals, enabling them to elevate the conversation beyond simple features and benefits.
3. Stopping Turf Wars – Participants learn a model for leveraging multiple perspectives, without conflict or compromise and without wasting time and money on interdepartmental bickering.
4. Increasing Customer Loyalty – Front-line people learn to see things from their customer’s perspective and their company’s perspective at the same time, thereby increasing customer engagement.
5. Doing More With Less – The Triangle of Truth teaches people to think conceptually and creatively, enabling them to solve problems in non-traditional ways.
6. Escalating Project Speed – Project managers learn how to assimilate multiple agendas quickly and prioritize the multiple goals.
7. Improving Employee Engagement – The Triangle of Truth provides a framework and common language for connecting people to the big picture.
The Triangle of Truth takes fear off the table and empowers people with a new framework for interacting with their customers and coworkers.
For a customized training program for your company or for consulting services, contact Training@TriangleofTruth.com.
What People Are Saying:
"The Triangle of Truth allows an organization to reach better decisions faster, with buy-in guaranteed."
-Jim Pawlack
The Dallas Morning News
"The Triangle of Truth is grounded in a deep under- standing and passion for human and organizational systems as well as the acknowledgement of multiple perspectives on personal truth."
-Louis Carter, Founder and CEO
Best Practice Institute
“We used Lisa for various training programs for our salesmen and technicians over a ten year period. Besides her obvious knowledge of the material, we were impressed with her capacity to relate to the technical aspects or our business and, more importantly, her ability to handle our heavy industrial work force…she walked the walk and talked the talk and had the ability to hold her own with the roughest and toughest of our guys. Her sense of humor added greatly to her presentation skills.”
-Ken Tholan, President and COO
Team Industrial Services